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Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Outdoor Lighting for over 12 years Online.
  3. The largest range of Outdoor Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
2 x Astro Lighting 1338001 Tivola LED Black Exterior Wall Light
1 x Astro Lighting 1391005 Kea 140 Square LED White Ceiling/Wall
1 x Astro Lighting 1331005 Elis Single LED Brass Light
1 x Il Fanale Il Ponte Parete 250.07.OR
1 x Astro Lighting 1326014 Kos Round Concrete LED Coastal Light
1 x Elstead Bingham HK/BINGHAM8 Outdoor Chain Lantern
1 x Elstead Brighton HK/BRIGHTON2/S Solid Brass Small Lantern
1 x Designer Lantern
2 x Astro Lighting 1428005 Ava 200 Black Down Facing Wall Light
1 x Astro Lighting 1310005 Chios 80 Textured White Wall Light
1 x NOrdlux Cross 25 Brass 2118131035 Coastal Lighting
1 x Astro Lighting 1378002 Cromarty 100 LED Brushed Stainless Steel
1 x Astro Lighting 1183023 Messina 160 11 Bronze Finish Wall Light
1 x Nordlux Fold 15 Brass LED 2019051035 Coastal Wall Light
1 x Elstead Chedworth GZH/CHW2 Old Bronze Wall Lantern
1 x Nordlux Canto Kubi 2 Stainless Steel 49711034 Up/Down LED Light
1 x Astro 1312008 Gramos Round Brass Ground Light
1 x Nordlux Bob To Go 2118085062 Bamboo Solar Light
1 x Endon Tribeca LED Bollard/Post
1 x Dar Wessex 2 light LED Wall Light
1 x Astro Lighting 1416001 Solway Round Brass Ceiling Light
1 x Elstead Bridge Point Chain Lantern
1 x Elstead Cortland QZ/CORTLAND/S Bronze Wall Lantern
1 x Nordlux Helix 77499938 Corten Bollard
1 x Nordlux Asbol Kubi Black LED 2019071003 Outdoor Wall Light
1 x Astro 1306013 Calvi Pendant 305 Black Chain Lantern
1 x Elstead SOMERTON V Garden Wall Lantern in Verdigris Finish
1 x Astro Lighting 1402007 Harvard Natural Brass Wall
1 x Astro Lighting 1384003 Dunbar 100 LED Black Wall Light
2 x Astro Lighting 1178006 Salerno Brass Wall Light
1 x Il Fanale Contrada Soffitto 243.02.OR
1 x Nordlux Kettle 36 Portable 2018013003 Light
1 x Astro Lighting 1095036 Homefield Pedestal Black
1 x Astro Lighting 1416002 Solway Square Brass Ceiling Light
1 x Elstead Bromley HK/BROMLEY2/S Small Bronze Wall Lantern
1 x Elstead Chicago CC8/S Small Chain Lantern
1 x Astro Lighting 1428014 Ava 400 Coastal Brushed Stainless Steel
1 x Astro Lighting 1326045 Kos Square 11 Textured Grey LED Downlight
1 x Nordlux Cross 20 Brass 2118121035 Outdoor Wall Light
1 x Dar Salcombe Oval Stainless Steel Wall Light
1 x Astro Lighting 1298021 Oslo 160 LED Textured Grey Wall Light
1 x Elstead Enzo HK/ENZO2/M Medium Wall Lantern
1 x Elstead Luna HK/LUNA/S TT Titanium LED Wall Light
1 x Astro 1428002 Ava 200 Coastal Brushed Stainless Steel
1 x Astro Lighting 1368032 Cabin Semi Flush Brass
1 x Nordlux Helford Brass 49031035 Coastal Wall Light
1 x Nordlux Canto 2 Galvanized 49701031 Up/Down LED Wall Light
1 x Astro Lighting 1368008 Cabin Wall Frosted Glass Antique Brass
1 x Astro Lighting 1298009 Oslo 255 LED Textured White Wall Light
1 x Astro 1384020 Dunbar Coastal 160 LED Concrete Up/Down Wall
1 x Nordlux Kurnos 20 Galvanised 2118061031 Outdoor Wall Light
1 x Il Fanale Fiordo Parete 260.01.OR
1 x 1 UNIT ONLY Dar Brompton Wall Light BRO1661
1 x Astro Lighting 1331013 Elis Twin LED Brass Up/Down Light
1 x Nordlux Elm Pillar Black 45348003 Outdoor Light
1 x Astro Lighting 1369003 Coach 100 Black Wall Lantern
1 x Elstead Montauk HK/MONTAUK CHAIN Hanging Chain Lantern
1 x Astro Lighting 1095034 Homefield Natural Brass Light
1 x Astro Lighting 1428004 Ava 300 Coastal Brushed Stainless Steel
1 x Elstead Bay Shore Medium Brass Wall Lantern
1 x Nordlux Ava 2019016003 Black Smart Ceiling/Wall light
1 x Astro Lighting 1354007 Box Lantern 450 Black
1 x Elstead REGENTS PARK BR Brass Outdoor Lantern
1 x Nordlux Ara To Go Black 2118245003 Portable Solar Light
1 x Astro Lighting 1376006 Thurso Oval Natural Brass Light
1 x Astro Lighting 1310006 Chios 150 Textured White Wall Light
1 x Endon Francis EL-40068 LED Wall Light
1 x Elstead Franceasi KL/FRANCEASI/F Flush Bronze Ceiling Light
1 x Il Fanale Il Ponte Soffitto 250.02.OR
1 x Elstead HELSINGOR PIR Garden Lantern with P.I.R. Sensor
1 x Elstead Bromley HK/BROMLEY2/M Medium Bronze Wall Lantern
1 x Astro 1095021 Homefield Ceiling Light Black
1 x Elstead Hinkley Manhattan HK/MANHATTAN 2/M Medium Wall Light
1 x Elstead St. Pauls ST PAULS8 Hanging Chain Lantern
£11,849.56
lorraine
Lorraine can provide you with lighting advice.

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