CALL US: 0800 043 6342

Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Outdoor Lighting for over 12 years Online.
  3. The largest range of Outdoor Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x Elstead Bedford QZ/BEDFORD2/S Small Black Wall Lantern
1 x Elstead Lighthouse Small Wall Lantern
1 x Elstead Luna HK/LUNA/M TT Titanium LED Wall Light
1 x Elstead Chelsea Harbour FE/CHELSEAHBR2 Outdoor Wall Lantern
1 x Elstead Hinkley Quincy HK/QUINCY3/M Pedestal
1 x Elstead Marblehead QZ/Marblehead2/S Small Bronze Wall Light
1 x Elstead Carson HK/Carson/3P 3 Light Chandelier
1 x Elstead Shepherd FE/SHEPHERD/2L Large Wall Lantern
1 x Elstead KINSALE PED/PORCH Outdoor Pedestal Lantern
1 x Nordlux Kettle Tripod 31 Portable 2018035003 Black Stand
1 x Elstead Hinkley Manhattan HK/MANHATTAN 2/S Small Wall Light
1 x Elstead Luna HK/LUNA/S SK Black LED Wall Light
1 x Elstead English Bridle FE/EB3/L BRB Large Bronze Garden Pedestal
1 x Elstead HELSINGOR PIR Garden Lantern with P.I.R. Sensor
1 x Elstead KERRY FLUSH Garden Wall Mount Light
1 x Elstead KLAMPENBORG8 Silver Garden Chain Lantern
1 x Elstead Bedford QZ/BEDFORD8/S Black Chain Lantern
1 x Elstead DUNGARVAN BLK Black Up/Down Wall Lantern
1 x Elstead SHANNON CHAIN Hanging Garden Lantern
1 x Elstead Hinkley Trellis HK/TRELLIS2/S Small Bronze Wall Lantern
1 x Elstead Hinkley Manhattan HK/MANHATTAN8/S Chain Lantern
1 x Elstead HELSINGOR WALL Exterior Wall Lantern
1 x No Stock Nordlux Sponge 20 Table 2018135003 Portable Light
1 x Elstead English Bridle FE/EB2/M BRB Medium Bronze Wall Lantern
1 x Elstead Enzo HK/ENZO2/S Small Wall lantern
1 x Elstead KERRY PED/PORCH Coastal Collection Pedestal Lamp
1 x Elstead Helsingor PIR Stainless Steel Black finish wall light
1 x 2 ONLY Elstead KERRY WALL Up/Down Wall Lantern
1 x Astro Lighting 1326015 Kos Square Concrete LED Coastal Light
1 x 1 ONLY Elstead Chicago CC2-M Medium Drop Down Exterior Wall Lant
1 x 1 ONLY Elstead Holborn HL7/M DB Dark Bronze Medium Lantern
2 x Elstead Carson HK/Carson1 Wall Light
1 x Astro Lighting 1428014 Ava 400 Coastal Brushed Stainless Steel
1 x Elstead Roscoe FE/ROSCOE/S Small Black Wall Lantern
1 x Elstead Freyr-Sq Square Garden Wall Lamp
1 x Elstead Baltimore BT1/L Large Outside Wall Lantern
1 x Elstead Ingrid Garden Ceiling and Wall Fixtur
1 x Elstead Baltimore BT1/M Medium Garden Wall Lantern
1 x Elstead DUNGARVAN WHT White Up/Down Wall Lantern
1 x Elstead HELSINKI W Stainless Steel Outdoor Wall Lantern
1 x Elstead Chelsea Harbour FE/CHELSEAHBR8 Hanging Chain Lantern
2 x Elstead KINSALE CHAIN Outdoor Lantern
1 x Elstead KINSALE WALL Up/Down Exterior Lantern
1 x Nordlux Kettle Spike 2018028003 Portable Lighting
1 x Elstead Bromley HK/BROMLEY2/S Small Bronze Wall Lantern
1 x Elstead HORNBAEK PED Black Garden Pedestal Lantern
1 x Elstead Shepherd FE/SHEPHERD/8L Chain Lantern
£6,326.50
lorraine
Lorraine can provide you with lighting advice.

Our other stores