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Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Outdoor Lighting for over 12 years Online.
  3. The largest range of Outdoor Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x Astro 1095021 Homefield Ceiling Light Black
1 x Elstead Wilmslow WSLN1 Pedestal Lantern with Base
1 x 1 ONLY Elstead GLENBEIGH PED/PORCH Outdoor Porch Lamp
2 x Elstead Carson HK/Carson/5P 5 Light Chandelier
1 x Astro Lighting 1326043 Kos Square 11 White LED Downlighter
2 x Astro 1317006 Mast Light Concrete Coastal Wall Light
1 x Endon Klien YG-862-SS Wall Lantern
1 x Nordlux Tin Maxi Sensor 21519129 Aluminium Up/Down Wall Light
1 x Astro Lighting 1384005 Dunbar 255 LED Textured Black Up/Down
2 x Astro Lighting 1326038 Kos Square 100 LED Brass Downligh
1 x Astro Lighting 1326036 Kos Square Brass Downlight
1 x Elstead Newbury QZ/NEWBURY3/L Large Solid Brass Pedestal
1 x Elstead Luna HK/LUNA/S TT Titanium LED Wall Light
1 x Nordlux Luxembourg PIR Motion Sensor 22661031 Galvanised
1 x Il Fanale Il Ponte Soffitto 250.08.OR
1 x Elstead Regent Court FE/REGENTCT4 Garden Pillar
1 x Astro Lighting 1298019 Oslo 120 LED Concrete Coastal Wall Light
1 x Astro Lighting 1306005 Calvi Wall 215 Antique Brass Lantern
1 x 1 ONLY Eglo Park 83432 Twin Triangular Wall Light
1 x Astro Lighting 1402006 Harvard 500 Natural Brass
1 x Elstead Hinkley Manhattan HK/MANHATTAN 2/S Small Wall Light
1 x Astro Lighting 1368032 Cabin Semi Flush Brass
1 x Elstead Cortland QZ/CORTLAND/F Bronze Ceiling Lantern
1 x Astro Lighting 1202004 Beam One LED Wall Light
1 x Elstead Tournai KL/TOURNAI4/M
1 x Elstead Bedford QZ/BEDFORD2/L Large Black Wall Lantern
1 x Il Fanale Contrada Parete 243.06.OR
1 x Astro Lighting 1333011 Eclipse Round 300 LED Concrete Wall Light
1 x Nordlux Helix 77499938 Corten Bollard
1 x Astro Lighting 1331001 Elis Single LED Black Garden Wall Light
1 x Astro Lighting 1413006 Pimlico 500 Antique Brass Wall Lantern
1 x Guardian Luxury steel outdoor lamppost
1 x Elstead Hinkley Quincy HK/QUINCY8/M Chain Lantern
1 x Endon Klien YG-863-SS Pedestal Lantern
1 x Astro 1413001 Pimlico 400 Textured Black Wall Lantern
1 x Elstead Chicago CC3/S Small Pedestal Garden Lantern
1 x Astro Lighting 1428009 Ava 300 Textured Black Up/Down
1 x Elstead GLENBEIGH CHAIN Exterior Chain Lantern
1 x Mistral Steel Wall Light
1 x Elstead SOMERTON BR Brass Garden Wall Lantern
1 x Astro Lighting 1375010 Jura Twin Antique Brass Finish
1 x Astro Lighting 1366002 Farringdon Black Wall Lantern
1 x Astro Lighting 1402009 Harvard Wall Bronze Finish Wall Light
1 x Gardena Steel Outdoor Wall Lighting
1 x Elstead Chicago CC2/S Small Drop Down Wall Lantern
1 x Elstead Baltimore BT3/L Large Outdoor Pedestal Lantern
1 x Il Fanale Il Ponte Parete 250.07.OR
1 x Elstead FREYR-R SP Round Exterior Wall Light
2 x Astro Lighting 1378002 Cromarty 100 LED Brushed Stainless Steel
1 x Astro Lighting 1298022 Oslo 100 LED Textured Grey Wall Light
1 x Nordlux Lonstrup 22 71431003 Black Wall Light
1 x Astro Lighting 1354007 Box Lantern 450 Black
1 x Elstead Canterbury BL48M Hanging Chain Porch Lantern
1 x Elstead Poole GZ/POOLE MB Mini Garden Bollard
1 x Elstead Helsingor Pedestal Stainless Steel Silver Finish
1 x Astro 1306013 Calvi Pendant 305 Black Chain Lantern
1 x Elstead Luna HK/LUNA/M SK Black LED Wall Light
1 x Astro Lighting 1175002 Tango LED Brushed Stainless Steel
1 x Astro Lighting 1378001 Cromarty 100 LED Aluminium Ground Light
1 x Elstead Chicago CC8/S Small Chain Lantern
1 x Astro Lighting 1413005 Pimlico 500 Bronze Wall Lantern
1 x Elstead Luna HK/LUNA/M TT Titanium LED Wall Light
1 x 1 ONLY Astro 1375006 Jura Twin Polished Nickel Up/Down
1 x Endon Grant YG-7501 Cool White LED Wall Light
1 x Nordlux Scorpius Maxi 21769931 Post
1 x Astro Lighting 1401002 Bayville Twin Spot Black
1 x Elstead Chelsea Harbour FE/CHELSEAHBR/F Exterior Flush Lantern
1 x Astro Lighting 1306001 Calvi Wall 215 Textured Black Light
1 x Astro Lighting 1354003 Box Lantern 270 Textured Black
1 x Astro Lighting 1175004 Tango LED Black Outdoor Wall Light
1 x Astro Lighting 1310006 Chios 150 Textured White Wall Light
£13,882.49
lorraine
Lorraine can provide you with lighting advice.

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