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Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Outdoor Lighting for over 12 years Online.
  3. The largest range of Outdoor Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x Astro Lighting 1402007 Harvard Natural Brass Wall
1 x Astro Lighting 1306003 Calvi Pendant 215 Black Chain Lantern
1 x Elstead English Bridle FE/EB4/M BRB Medium Bronze Bollard
1 x Ghost Stainless Steel Bollard (with up & down mechanism)
1 x Startech Invertech External steel wall light
1 x No STOCK Astro Lighting 1095040 Homefield 130 Textured Black Wal
1 x Elstead Bedford QZ/BEDFORD2/L Large Black Wall Lantern
1 x Inverlight Sam4 Bollard Stainless Steel 90cm E27
1 x Startech Invertech Exterior Landscape steel light
2 x Il Fanale Il Ponte Soffitto 250.02.OR
1 x Stainless Steel Post - Inverlight Mistral
1 x Elstead MALMO B Outdoor Stainless Steel Pillar Lantern
2 x Astro Lighting 1378002 Cromarty 100 LED Brushed Stainless Steel
1 x Astro Lighting 1391005 Kea 140 Square LED White Ceiling/Wall
1 x Elstead English Bridle FE/EB2/M BRB Medium Bronze Wall Lantern
1 x Gardena grilled steel bollard light
1 x Endon Francis EL-40068 LED Wall Light
2 x Astro Lighting 1326044 Kos Square 11 Black LED Downlight
1 x Astro Lighting 1310004 Chios 150 Textured Black Wall Light
2 x Astro Lighting 1298007 Oslo 255 LED Black Wall Light
2 x Astro Lighting 1402017 Harvard Wall Matt Black
1 x Astro Lighting 1375010 Jura Twin Antique Brass Finish
1 x Il Fanale Fiordo Parete 260.01.OR
1 x Il Fanale Contrada Parete 243.05.OR
1 x Elstead DOWNING STREET BR Brass Garden Wall Lantern
1 x Kimi Inverlight steel bollard
2 x Elstead GLENBEIGH CHAIN Exterior Chain Lantern
1 x Elstead Baton Rouge FE/BATONRG4 Garden Pillar
1 x Elstead Montauk HK/MONTAUK M Medium Wall Light
1 x Elstead Grimstad G/STAD LED ART.1542 Garden Lantern
1 x 1 UNIT ONLY Astro 1095003 Homefield 160 Nickel Wall Light
1 x Astro 1183031 Messina 160 11 Textured Black Wall Light
1 x Astro Lighting 1401005 Bayville Single Spotlight LED Black
1 x Elstead Bridge Point Chain Lantern
1 x Elstead Carson HK/Carson/5P 5 Light Chandelier
1 x Astro Lighting 1326043 Kos Square 11 White LED Downlighter
1 x Astro Lighting 1095010 Homefield 240 Textured Black Pendant
1 x Elstead Hinkley Trellis HK/TRELLIS2/L Large Bronze Wall Lantern
1 x Astro Lighting 1341001 Dafni Black Exterior Wall Light
1 x Dar Trent Rectangular Black/Gold Wall/Ceiling Light
1 x Astro Lighting 1298004 Oslo 100 LED Textured Black Wall Light
1 x Dar Dynamo Black Wall Light
1 x Elstead Hinkley Quincy HK/QUINCY/S Small Wall Lantern
1 x Elstead GLENBEIGH POST Exterior Lamppost
1 x Astro Lighting 1366002 Farringdon Black Wall Lantern
1 x Dar Doyle Black/Gold Wall Light
1 x Elstead DUNGARVAN WHT White Up/Down Wall Lantern
1 x Elstead Bridge Point Large Wall Lantern
1 x Astro Lighting 1376006 Thurso Oval Natural Brass Light
1 x Elstead Bromley HK/BROMLEY2/S Small Bronze Wall Lantern
1 x Elstead Chicago CC2/S Small Drop Down Wall Lantern
1 x Elstead Enzo HK/ENZO3/S Pedestal lantern
1 x Elstead Cape Cod HK/CAPECOD8/L Large Chain/Flush Lantern
£13,072.77
lorraine
Lorraine can provide you with lighting advice.

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