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Returns Policy

Returns Policy
If an item does not meet with your total satisfaction for any reason, you are welcome to return it. We do ask that the Outdoor Lighting Centre be informed in advance.This is essential in order for us to identify the original order and process a refund as quickly as possible.

Advice of return can be made by calling us (0800 0436342), sending an email through the Contact Form (or direct email to ). Advice of a return can also be made in writing (see address on Contact Us page).

Unlike many other shops, the Outdoor Lighting Centre will not apply any re-stocking fees.

To qualify for a full refund we require goods to be returned within 30 days of receipt of the order. However, this period can be extended in some cases (by prior arrangement). We will also refund any standard delivery costs paid on the original order (with the exception of delivery costs to destinations outside of mainland UK and special deliveries).

Returns Address
Please do not return goods to the address on any shipping note that accompanied the original order. Once you have informed us of the intent to return we will provide the appropriate return address.

We will issue a full refund once the items have been returned (complete with manufacturer box, instructions and any provided screws / fittings). A refund cannot be provided for goods that have been previously installed.

Please could you ensure that plenty of packaging is used for the return (plus an outer box to ensure that there are no breakages during transit). Any damage would be the liability of the customer returning said items.
Why Buy From Us
  1. It is our business so we really do care about our customers and the service we provide.
  2. We have been supplying Outdoor Lighting for over 12 years Online.
  3. The largest range of Outdoor Lights in the UK. We import lights from Italy, Germany, Sweden and Spain so we can offer unique styles and products that are hard to source.
  4. Sales Staff with excellent product knowledge and available to offer great advice.
  5. We have great relationships with our manufacturers, so any product issues are dealt with quickly and efficiently.
  6. If you don't like the lights, there is no re-stocking charge. We make it very easy to return your lights and get a refund on your order.
  7. We work with a wide range of commercial lighting consultants and landscape designers and can offer a style of lighting to meet any project needs or landscape design.
1 x Elstead Wexford WX1/PIR P.I.R. Sensor Garden Wall Lantern
1 x Elstead Londontowne FE/LONDONTOWNE Wall Lantern
1 x Elstead Pediment FE/PEDIMENT/S
1 x Astro Lighting 1375001 Jura Single Antique Brass Light
1 x Astro Lighting 1095029 Homefield 160 Bronze Wall Light
1 x Dar Doyle Black/Gold Wall Light
1 x Junkatree extra tall stainless steel lamppost
1 x Nordlux Canto 2 Stainless Steel 49701034 Up/Down LED Wall Light
1 x Elstead Luna HK/LUNA/M TT Titanium LED Wall Light
1 x Nordlux Base 22039931 Galvanized Garden Light Base
1 x Nordlux Luxembourg 22671031 Galvanised Steel Outdoor Wall Light
1 x Startech Invertech External steel wall light
1 x Elstead Franceasi KL/FRANCEASI/F Flush Bronze Ceiling Light
2 x Astro 1317006 Mast Light Concrete Coastal Wall Light
1 x Inverlight Sam4 Bollard Stainless Steel 90cm E27
1 x Elstead Baton Rouge FE/BATONRG8 Garden Hanging Chain Lantern
1 x Astro Lighting 1175002 Tango LED Brushed Stainless Steel
2 x Il Fanale Contrada Soffitto 243.02.OR
1 x Elstead Bingham HK/BINGHAM/L Large Exterior Wall Lantern
1 x Elstead Hinkley Quincy HK/QUINCY/S Small Wall Lantern
1 x Astro Lighting 1331002 Elis Twin LED Black Up/Down Light
1 x Elstead Merrill FE/MERRILL8/S Bronze Chain Lantern
1 x Astro Lighting 1183030 Messina 160 Frosted 11
1 x Il Fanale Contrada Parete 243.06.OR
2 x Elstead Bay Shore Small Down Facing Brass Wall Lantern
1 x Il Fanale Marina Parete 247.26.AO
1 x Astro Lighting 1298004 Oslo 100 LED Textured Black Wall Light
1 x NO STOCK Astro Lighting 1183018 Messina 130 Bronze Wall Light
2 x Endon Grant YG-7501 Cool White LED Wall Light
1 x Zuch Landscape Path Lighting
1 x Dar Poole Stainless Steel Wall light
1 x Nordlux Canto 2 White 49701001 Up/Down LED Wall Light
1 x Astro Lighting 1298007 Oslo 255 LED Black Wall Light
1 x Elstead Grimstad G/STAD LED ART.1542 Garden Lantern
1 x Elstead Lighthouse Medium Wall Lantern
1 x Elstead Clearpoint KL/CLEARPOINT Porthole Wall Light
1 x Elstead Shepherd FE/SHEPHERD/2L Large Wall Lantern
1 x Astro Lighting 1341001 Dafni Black Exterior Wall Light
1 x Astro Lighting 1310004 Chios 150 Textured Black Wall Light
1 x NO STOCK Astro Lighting 1095039 Homefield Sensor Black Sensor Li
1 x Astro Lighting 1354004 Box Lantern 350 Textured Black
1 x Designer Lantern
1 x Elstead Luna HK/LUNA/M SK Black LED Wall Light
1 x 1 UNIT ONLY Dar Brompton Wall Light BRO1661
1 x Astro Lighting 1386001 Skye Spike Spotlight Stainless Steel
1 x Astro Lighting 1131004 Soprano Wall Black Exterior Wall
1 x Elstead Bedford QZ/BEDFORD8/S Black Chain Lantern
1 x Elstead KERRY PED/PORCH Coastal Collection Pedestal Lamp
1 x Astro Lighting 1387002 Malibu Oval Antique Brass Wall
1 x Endon Klien YG-861-SS Down Facing Wall Light
1 x Astro Lighting 1372003 Dartmouth Single LED Textured Black Wall
1 x Startech Invertech Steel outdoor post lamp
1 x Astro Lighting 1310008 Chios 150 Textured Grey LED Wall Light
1 x Astro 1183031 Messina 160 11 Textured Black Wall Light
1 x Elstead HORNBAEK W1 Black Exterior Wall Lantern
£10,856.67
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